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Coalition Member Updates and Additional Resources Re: COVID-19

The Philadelphia Reentry Coalition has continued to collect and share information about member organizations' adjustments to services during the COVID-19 pandemic. Reentry Coalition member organizations can access this database with details about services that are currently available. 


If your organization has adjusted its services or to request access to the detailed database, please contact TJ von Oehsen at

Coalition Member Updates

Action Wellness

• All staff working remotely and available by phone or email.

• For service linkage, call 215-981-0088.

• Anyone coming home from PDP with history or current use of substances, call LEAP program at 215-981-0088.

Ardella's House
• Staff working remotely.

Baker Industries
• Paid workforce development at 3630 I St, Philadelphia, PA 19134.

• For support, call 610-291-9795 ex 106.

Be More Grateful, Inc.

• Staff working remotely.

• For reentry support, call 267-334-8777.

Broad Street Ministry
• Providing In Person Support

• Operating Welcome Home Hotline 

• For support, call 267-857-4800

• Open Monday  - Friday: 9am - 5pm.


• Services accessible online or by phone.

For Businesses

• Employers hiring at this time can post job opportunities on the PA CareerLink® website. To speak to someone directly, email or call 833-750-5627. 

For Career Seekers

• Individuals can access available job opportunities here. If you need assistance in applying, please email or call (833) 750-5627 and ask for a reentry specialist.

Center for Carceral Communities

• Working remotely.

• For reentry support, call 267-538-0180.

Center for Literacy
• Offering distance learning for Adult Education, GED, and ESL.

• For more information, call 215-474-1235.

CEO Philadelphia
• Transitional work crews operating as normal.
• Two rotating staff members operating in person per day.

• All other staff operating remotely.

• Current participants can call for support, 267-432-9462.


Community College of Philadelphia
• Free Industrial Maintenance Technician Pre-Apprenticeship Program (In Person)

• Free Career Readiness Soft Skills Program (Online)

• For support, call 215-496-6152.

Community Legal Services


• Open for phone and online services.

• Re-opened intake for employment related issues.
• Filing expungement and sealing petitions remotely.
• To reach CLS’s Employment Unit, call 215-981-3700, and press 7.


• Sign Up for CLS' Virtual Expungement Clinic

• Many immigrants can get Medical Assistance for coronavirus treatment.

Defender's Association of Philadelphia
• For support, call 215-568-3190.

• To request information and help, fill out this form.

• Defender's COVID FAQs 

• Client Interview Hours scheduled for 12:30pm - 4pm, Monday - Friday

• Many of Philly’s Participatory Defense Hubs are holding meetings via Zoom during the coronavirus pandemic.

Eastern State Penitentiary
• All in-person programs closed until further notice.

• Tune in for weekly virtual programming.

Episcopal Community Services
• All programming of Episcopal Community Services is postponed.

First Judicial District of Pennsylvania

 Adult Probation & Parole Department (APPD) offices are still closed to the public, but APPD is reaching out to clients via phone, text, and email.

Anticipated start of Jury Trials is September 8th. Jurors summoned before September 8, 2020 DO NOT need to report for jury duty.


Common Pleas Court Proceedings Ongoing
- Early Bail Review, GAGNON I Hearings and EMU Supervision will continue.

Anticipated Partial Start of Municipal Court operations is August 31st
- Early Bail Review and Prison Bench Warrant Hearings daily Monday-Friday. Preliminary Arraignments, Bail Acceptance, and Emergency Protection from Abuse services continuing on a 24/7 basis.

FNC Philly
• Service provision uninterrupted but online.

• For support, call 215-982-2115.

Friends Rehabilitation Center

• Unless counsel are notified to the contrary, all in person criminal, civil, orphans' court, municipal court and traffic court trials, hearings, and conferences scheduled through 7/5/20 shall be rescheduled. 

Providing support services, workforce development, and rental/ housing assistance to people on state parole.

For reentry support, call 215-825-8800.

Fruits of the Family Table
• Operating remotely.

• For reentry support, call 267-410-6188.

I'm FREE (Females Reentering Empower Each Other)

• Operating remotely.

Current participants can call for support, 267-281-3733

Impact Services Corporation

• Operating remotely.

• For support, call 215-739-1600 or email


Philadelphia FIGHT

• Accepting in person visits by appointment for Sundays.

• Call ahead before visiting any of their clinical sites.

• For Reentry Support  call 833-763-4448.


Jefferson Health

• Visitors will not be permitted to see patients. Exceptions may be made, but visitors will need to discuss special considerations with their patients’ care teams.


JEVS Human Services

• Providing Remote and In Person Support 

• Looking Forward Philadelphia Reentry Program has staff available via telephone for support and office hours by appointment only.

• For reentry support please call 484-533-7002.



• Operating remotely.

• Must have referral from PA DoC.

• Current clients can call for support, 877-525-5992.

Free Library of Philadelphia

• All locations closed to the public until further notice.

• Programs and events during that time have been cancelled.


HATT (Helping and Teaching Together)

• Operating remotely.

• For peer support, call 215-995-4007.

HOPE (Helping Other People Evolve)

• Operating remotely.

• For peer support, call 267-582-3374.


Lincoln University

• Main and city campus operating via virtual outlets.

Lombard Central Presbyterian Church
• For more information, call  267-582-5013.

Clothing Closet:

Thursday 10am - 12pm AND Friday 10am - 3pm

Soup Kitchen:

Thursdays and Fridays 10am -12pm 

Food Pantry:

Fridays 12:30pm - 3pm

Maternity Care Coalition

• Working remotely.

• Providing support through pregnancy and to parents of young children.

• For support, call 215-972-0700.

Mental Health Partnerships

• Airport & West Philadelphia Outreach, regular hours.

• Homeward Bound (no visitors), regular hours.

• Norristown State Hospital Advocacy, regular hours.

• All other services, check website.



• Merakey employees providing essential services continue to report to work, in residential, community or outpatient settings.

• Some day programs closed or moved to teleservice, please call ahead of visit.

• For list of locations and contact information, click here.


Mothers in Charge

• Office closed until further notice.


Mural Arts

• All public events postponed until further notice.


New Leash on Life
• All public community events canceled. 

• Post release, transitional services, and case management moved to virtual or phone appointments. 

• Emergency clothing packages for urgent needs

• For more information, call 267-256-2179.

The Petey Green Program

• All tutoring has been suspended through semester.

• Staff are still available via phone and email.

Pennsylvania Department of Corrections

• In person visits to state institutions cancelled until further notice.

• Conducting video visitation seven days a week.


Pennsylvania Horticultural Society
• Operating remotely.

• Current Roots to Reentry participants can call 215-934-2557 for support.

Pennsylvania Prison Society
• Operating remotely.

• For reentry support, call 267-892-9204.
• All visitor buses from the Prison Society suspended until further notice. 

People Advancing Reintegration
• Operating remotely, can schedule in person appointments.
• For employment and reentry support, call 267-335-5455.


• All services operating with normal hours.

• Community Kitchen Accepting Applications for Fall, email

• For food boxes, call 1800-548-6479.


Philadelphia Department of Prisons

• Official visitation (attorneys) remains active.

• All in person social visitation (family and friends) cancelled.

• Providing additional free calling time to support family contact.


Philadelphia Housing Authority

• PHA Residents who have experienced financial hardship, such as the loss of a job or decrease in hours or pay, are encouraged to apply for a Hardship Waiver of their rent that will be made retroactive from the date of the hardship event. 
• PHA closed until further notice.

Philadelphia Lawyers for Social Equity
• To better serve our clients in the virtual age, PLSE is now supporting online intake for expungement cases.
• For legal support, call 267-519-5323.

Philadelphia OIC
• Operating remotely.
• PHA will be postponing all court appointments where residents have failed to pay rent.

• Residents are still required to pay rent.

• Workforce academy operating virtually.


Philadelphia Works

• All meetings cancelled.

• Staff available by email.

• For assistance, employers and career seekers can call 1-833-750-5627 or email


• All services operating with normal hours. 

• For health support, call 215-985-2500.


Redemption Housing

• New resident applicant interviews postponed indefinitely.

Regional Housing Legal Services
• Staff operating remotely.

• For legal support, call 215-572-7300.

Ride To Work

• All other programs operational.

• Offering 24/7 transportation for returning citizens who work.

• Services offered through organizations, not individuals.

• Call 267-784-9071.

Sankofa Healing Studio

• Operating remotely.
• For mental health support, call 215-802-3533.

Note: this is not a crisis hotline.

Sisters Returning Home

• Operating remotely/ 3 days a week in person.

• Providing reentry support to women.

• For reentry support, call 215-882-1402.

Transformation Yoga Project

• Offering free stress reduction videos, available 24/7 via Youtube.

• Access their Youtube channel here.

Temple University

• Courses and workshops for trauma informed care

• Educational assessment for employment and training opportunities 

• GED classes 

• Employment workshops

• For support, call 215-668-4697.

Uplift Solutions

• Operating remotely and in person.

• For reentry support, call 1-833-875-4389 or 215-276-7238.

Village Arts

• Office closed and all programming postponed until further notice.

Why Not Prosper

• For reentry support, call 1-866-263-6695.

• Teleservice Hotline for Just Released Women



Information on Prisons/Jails

How Philadelphia Department of Prisons is Responding to COVID-19

PA DoC Facility Video Visitation Visitor Guide

Resource Lists

Office of Reentry Partnerships Resource Page


PRC Database of Available Reentry Services During COVID-19

All the Philly Coronavirus Helplines In One Directory

City Services

Services and Supports for Residents


Essential City Services Remain Open, Here is How to Access Them


Where Philadelphia Residents Can Find Free, Nutritious Food During COVID-19

Greater Philadelphia Coronavirus Helpline at 1-800-722-7112


For Up to Date Information on Philadelphia: City Website

COVID-19 Text Alerts: Text COVIDPHL to 888-777 to receive updates to your phone. (standard rates apply)

Hotlines for Returning Citizens

Broad Street Ministry/ ORP Welcome Home Hotline


Teleservice Hotline for Just Released Women


JEVS Human Services Reentry Program Intake Line


Reentry Support from Institute for Community Justice


For CareerLink Employment Reentry Specialist


Housing Resources
Office of Homeless Services: Shelter intake sites are open
Call 215-232-1984 to request street outreach if you or someone on the street is in need of shelter.
If you know of a youth in need of emergency housing, please call the hotline at 1-888-HOUSE15 (468-7315)
Evictions and Tenant Rights
- The PA Supreme Court has ordered no evictions through August 31, 2020. For tenant rights, call Philly Tenant Hotline at 267-443-2500.                            
- All PA mortgage foreclosures suspended until at least August 31st. Call the Save Your Home Philly Hotline at 215-334-4663 with questions.
- PHA has extended their moratorium on convictions to March 2021

-The Water Department have suspended shutoffs until
further notice.
- PECO has suspended shutoffs until further notice.
- PGW has suspended shutoffs until further notice.

- PHA Residents who have experienced a financial hardship, such as the loss of a job or decrease in hours or pay, are encouraged to apply for a Hardship Waiver of their rent that will be made retroactive from the date of the hardship event. 
- PHA closed until further notice. 

Behavioral Health Services

Network of Neighbors Resource List

City Mental Health Services Available for Residents

CBH FAQs for COVID-19 Services

For mental health and addiction services, contact the Community Behavioral Health 24/7 hotline at 888-545-2600 


For mental health crises, call the 24/7 hotline at 215-685-6440


For individuals in need of immediate opioid treatment support, contact the NET Access Point at 844-533-8200 or 215-408-4987.


For Intellectual Disability Services 



National Suicide Prevention Lifeline



SAMHSA National Helpline (Treatment Referral Routin Service)



SAMHSA Disaster Distress Helpline

1-800-985-5990 (or text TalkWithUS to 66746)

COVID-19 Guidance for People Who Use Drugs

Benefits/ Compensation/ Utilities


ORP/ CLS Webinar and Resources to Help Returning Citizens and Their Families Access Relief and Financial Assistance Programs


City of Philadelphia Releases Benefits Access Flyer

Financial Empowerment Centers

CLS Information on Benefits Access in PA

Unemployment Compensation

- The City’s Financial Empowerment Centers (FEC) can help you; call 855-346-7455.


- Employer temporarily closes or goes out of business because of COVID-19
- Employer reduces your hours because of COVID-19
- You've been told not to work because your employer feels you might get or spread COVID-19
- You've been told to quarantine or self-isolate, or live/work in a county under government-recommended mitigation efforts



In addition to traditional unemployment compensation, the CARES Act authorizes three new types of pandemic unemployment insurance.

- Pandemic Unemployment Assistance (PUA): Self-employed workers, gig workers, and independent contractors are covered under PUA and also eligible for FPUC. It also covers individuals seeking part-time employment, individuals lacking sufficient work history, and those who otherwise do not qualify for regular unemployment compensation or extended benefits. Individuals eligible for PUA must file separately. See the State’s FAQs.

- Pandemic Emergency Unemployment Compensation (PEUC): UC and PUA recipients may collect an additional 13 weeks of benefits if they are still unemployed after 26 weeks (for a total of 39 weeks of coverage).

Worker's Compensation


- You have been diagnosed with COVID-19 at your workplace
- There are more cases of COVID-19 in  your industry than in the public


SNAP/ Healthcare Coverage/ Cash Assistance/ LIHEAP

- Need federal, state or local benefits? Find out the benefits for which you might be eligible by calling BenePhilly at 844-848-4376.

- If you need financial counseling, call the city’s Financial Empowerment department at 855-346-7445.

Stimulus Check

- Form for Non-Filers: If you did not file taxes in 2019 or 2018, you must use this form in order to receive payment
- If you filed taxes in 2019 or 2018, you will receive payment automatically

 - Single filers who make less than $75,000 will receive the full amount
- Heads of household making less than $112,500
- Married couples making less than $150,000

Women, Infants, and Children (WIC) Nutrition Program

- Call 1-800-942-9467 to be connected to your local WIC office

CLS Benefits FAQs

Employment Opportunities

Essential Businesses Hiring in the Philadelphia Area

First Step Staffing Has Job Opportunities For Your Clients

Philadelphia Works Continues to Update Job Opportunities Board Daily

Free Career Readiness Soft Skills Pre-Apprenticeship Program

Free Industrial Maintenance Technician Pre-Apprenticeship Program


Individuals can access available job opportunities here. If you need assistance in applying, please email or call (833) 750-5627 and ask for a reentry specialist.

Free Pregnancy, Baby and Toddler Supports during COVID-19
Women, Infants, and Children (WIC) Nutrition Program
City Health Centers Operated by the Department of Public Health
- Accepts Medicare, Medicaid, HMO plans, and most other insurance.
- If you're uninsured, they will charge a small fee based on family size and income.
- Can also help you apply for affordable health insurance.
Domestic Violence

Domestic Violence Hotline


To File a Protection from Abuse Order Remotely 

- Email 


- Call the Domestic Violence Unit at 215-686-6311, ext. 19217

Legal Advice Related to Domestic Violence

Call the Women Against Abuse Legal Center at 215-686-7082. You’ll be directed to leave a message and safe number for an advocate to call you back

For Immigrant Survivors of Domestic Violence

Nationality Service Center at 215-893-8400, ext. 1532

Services Regarding Human Trafficking

- Call the Nationality Service Center at 215-893-8400, ext. 1575


- Salvation Army at 267-838-5866

Gun Violence

Community Crisis Intervention Program (CCIP)

Call 215-800-4611.

Healing Hurt People

- Phone support is available to direct victims, family members, and witnesses of shootings/violent incidents up to the age of 35

- Contact the Outreach Specialist Meredith Gill at 267-250-6988


EMIR Healing Center

- Offers virtual support to those impacted by homicide and violence.

- Provides support in the areas of education, advocacy (including victim services), and support (including grief counseling)

- Call 215-848-4068 or email for more information

Philadelphia CARES

Provides crisis support, referrals, and resources for families that have been impacted by homicide.

Call 267-303-5761 or email


Network of Neighbors Responding to Violence

Provides assistance to community members impacted by overwhelming stress by offering post-impact needs assessment.

Call 267-593-5482 or email

Migrant Services

 For services regarding immigration, call HIAS PA at 215-832-0900.


Municipal services are available to anyone regardless of citizenship status

Coronavirus testing is covered by Medical Assistance and CHIP, including in many cases for immigrants

Federal law further prohibits medical providers from sharing patient's citizenship status without the patient's consent 

Nonprofit Resources

City, Philadelphia Foundation and United Way Launch PHL Covid-19 Fund


Financial Resources for Community-Based Organizations

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