Coalition Member Updates and Additional Resources Re: COVID-19

The Philadelphia Reentry Coalition will be collecting and sharing information about member organizations' adjustments to services during the COVID-19 pandemic. This is a simple list of member updates as of May 27th, as well as additional resources that might be useful. Things are changing rapidly, and we will be updating our website as we learn more.

Reentry Coalition member organizations can also access this database with additional details about services that are currently available. 


If your organization has adjusted its services or to request access to the detailed database, please contact TJ von Oehsen at

Coalition Member Updates

Action Wellness

All staff working remotely and available by phone or email.

For service linkage, call 215-981-0088.

Anyone coming home from PDP with history or current use of substances, call LEAP program at 215-981-0088.

Ardella's House
Staff working remotely.

Baker Industries
Baker Participants can call staff at 610-291-9795 ex 106.

Spring gala postponed.
Lived Experience of Reentry event postponed.

Broad Street Ministry
Open for mail service and a to-go meal

Mail Service: Monday through Friday, 11:30am - 2:00pm.

To Go Meals: Monday through Friday, 11:30am - 1:00pm.

Meal service is now located on the North Side of City Hall.
All other events and services postponed.


Services accessible online or by phone.

For Businesses

Employers hiring at this time can post job opportunities on the PA CareerLink® website. To speak to someone directly, email or call 833-750-5627. 

For Career Seekers

Individuals can access available job opportunities here. If you need assistance in applying, please email or call (833) 750-5627 and ask for a reentry specialist.

Center for Carceral Communities

Working remotely.

For reentry support, call 267-538-0180.

Center for Literacy
Classes at suspended until further notice.

CEO Philadelphia
Transitional work crews operating as normal.
Vocational staff working from home.


Community College of Philadelphia
Main campus and regional centers closed until at least May 6th.

Community Legal Services


Open for phone and online services.

Re-opened intake for employment related issues.
Filing expungement and sealing petitions remotely.
To reach CLS’s Employment Unit, call 215-981-3700, and press 7.


Sign Up for CLS' Virtual Expungement Clinic

Many immigrants can get Medical Assistance for coronavirus treatment.

Defender's Association of Philadelphia
All public expungement clinics cancelled.
Client Interview Hours scheduled for 12:30pm - 4pm, Monday - Friday

Eastern State Penitentiary
All programs closed until further notice.

Episcopal Community Services
All programming of Episcopal Community Services is postponed.

First Judicial District of Pennsylvania

All FJD courts and related offices will be closed until May 29th, 2020.
All Pretrial Services and Adult Probation and Parole Department client interviews will be suspended until May 29, 2020.
Early Bail Review, GAGNON I Hearings and EMU Supervision will continue.
Preliminary Arraignments, Bail Acceptance, and Emergency Protection from Abuse services will continue on a 24/7 basis.

FNC Philly
Service provision uninterrupted but online.

Friends Rehabilitation Center

Providing support services, workforce development, and rental/ housing assistance to people on state parole.

For reentry support, call 215-825-8800.

Fruits of the Family Table
Operating remotely.
For reentry support, call 267-410-6188.

Impact Services Corporation
Operating remotely.

All meetings and events cancelled until further notice.

Philadelphia FIGHT
Not accepting walk-in visits at this time.

Call ahead before visiting any of our clinical sites.

For Reentry Support  call 833-763-4448.

Jefferson Health
Visitors will not be permitted to see patients. Exceptions may be made, but visitors will need to discuss special considerations with their patients’ care teams.

JEVS Human Services
Therapeutic Services still operational. 

Classroom-based education programs and special events cancelled.

Looking Forward Philadelphia Reentry Program will have staff available via telephone for support and office hours by appointment only. For reentry support please call 484-533-7002.

Free Library of Philadelphia
All locations closed to the public until further notice.

Programs and events during that time have been cancelled.

Lincoln University

Main and city campus operating via virtual outlets.

Lombard Central Presbyterian Church
Clothing Closet: Thursday 10am - 12pm AND Friday 10am - 3pm
Soup Kitchen: Thursdays and Fridays 10am -12pm 
Food Pantry: Fridays 12:30pm - 3
For more information, call  267-582-5013.

Maternity Care Coalition

Working remotely.

Providing support through pregnancy and to parents of young children.

For support, call 215-972-0700.

Mental Health Partnerships
Airport & West Philadelphia Outreach, regular hours.

Homeward Bound (no visitors), regular hours.

Norristown State Hospital Advocacy, regular hours.

All other services, check website.

Merakey employees providing essential services continue to report to work, in residential, community or outpatient settings.

Some day programs closed or moved to teleservice, please call ahead of visit.

Mothers in Charge
Office closed until further notice.

Mural Arts
All public events postponed until further notice.

New Leash on Life

All public community events canceled. 
Post release, transitional services, and case management moved to virtual or phone appointments. 

Emergency clothing packages for urgent needs
For more information, call 267-256-2179.

The Petey Green Program

All tutoring has been suspended through semester.

Staff are still available via phone and email.

Pennsylvania Department of Corrections
In person visits to state institutions cancelled until further notice.

Conducting video visitation seven days a week.

Pennsylvania Horticultural Society
Operating remotely.
Current Roots to Reentry participants can call 215-934-2557 for support.

Pennsylvania Prison Society
Operating remotely.
For reentry support, call 267-892-9204.

All visitor buses from the Prison Society suspended until further notice. 
Our Hope Alive meetings are cancelled until further notice.
Our Parenting classes are cancelled until further notice.

People Advancing Reintegration
Operating remotely.
For employment and reentry support, call 267-335-5455.

All services operating with normal hours. 

Philadelphia Department of Prisons
Official visitation (attorneys) remains active.

All in person social visitation (family and friends) cancelled.

Providing additional free calling time to support family contact.


Philadelphia Housing Authority
PHA has suspended all evictions for thirty (30) days.
PHA will be postponing all court appointments where residents have failed to pay rent.
Residents are still required to pay rent.

Philadelphia Lawyers for Social Equity
Suspending expungement intakes for the next few weeks.

Philadelphia OIC
Operating remotely.

Workforce academy operating virtually.

Philadelphia Works

All meetings cancelled.

Staff available by email.

All services operating with normal hours. 

Redemption Housing
New resident applicant interviews postponed indefinitely.
All other programs operational.

Regional Housing Legal Services
Staff operating remotely.

Ride To Work

Offering 24/7 transportation for returning citizens who work.

Services offered through organizations, not individuals.

Call 267-784-9071.

Sankofa Healing Studio
Operating remotely.
For mental health support, call 215-802-3533.
Note, this is not a crisis hotline.

Sisters Returning Home

Operating remotely.

Providing reentry support to women.

For reentry support, call 215-882-1402.

Village Arts
Office closed and all programming postponed until further notice.

Why Not Prosper

Teleservice Hotline for Just Released Women



Information on Prisons/Jails

How Philadelphia Department of Prisons is Responding to COVID-19

PA DoC Facility Video Visitation Visitor Guide

Resource Lists

Office of Reentry Partnerships Resource Page


PRC Database of Available Reentry Services During COVID-19

All the Philly Coronavirus Helplines In One Directory

City Services

Services and Supports for Residents


Essential City Services Remain Open, Here is How to Access Them


Where Philadelphia Residents Can Find Free, Nutritious Food During COVID-19

Greater Philadelphia Coronavirus Helpline at 1-800-722-7112


For Up to Date Information on Philadelphia: City Website

COVID-19 Text Alerts: Text COVIDPHL to 888-777 to receive updates to your phone. (standard rates apply)

Hotlines for Returning Citizens

Teleservice Hotline for Just Released Women


JEVS Human Services Reentry Program Intake Line


Reentry Support from Institute for Community Justice


For CareerLink Employment Reentry Specialist


Housing Resources
Apply for City's Rental Assistance Program May 12th
Office of Homeless Services: Shelter intake sites are open
Call 215-232-1984 to request street outreach if you or someone on the street is in need of shelter.
If you know of a youth in need of emergency housing, please call the hotline at 1-888-HOUSE15 (468-7315)
Evictions and Tenant Rights
The PA Supreme Court has ordered no evictions through July 10th, 2020. Eviction hearings scheduled before 4/1 are postponed.
For tenant rights, call Philly Tenant Hotline at 267-443-2500.
All mortgage foreclosure sheriff sales scheduled for April, May and June have also been postponed to July, August and September. Call the Save Your Home Philly Hotline at 215-334-4663 with questions.        
There will be no gas, electric, water or landline phone shutoffs in Philadelphia until at least May 15th.
PHA Residents who have experienced a financial hardship, such as the loss of a job or decrease in hours or pay, are encouraged to apply for a Hardship Waiver of their rent that will be made retroactive from the date of the hardship event.

Behavioral Health Services

Network of Neighbors Resource List

City Mental Health Services Available for Residents

CBH FAQs for COVID-19 Services

For mental health and addiction services, contact the Community Behavioral Health 24/7 hotline at 888-545-2600 


For mental health crises, call the 24/7 hotline at 215-685-6440


For individuals in need of immediate opioid treatment support, contact the NET Access Point at 844-533-8200 or 215-408-4987.


For Intellectual Disability Services 



National Suicide Prevention Lifeline



SAMHSA National Helpline (Treatment Referral Routin Service)



SAMHSA Disaster Distress Helpline

1-800-985-5990 (or text TalkWithUS to 66746)

COVID-19 Guidance for People Who Use Drugs

Benefits/ Compensation/ Utilities

CLS Information on Benefits Access in PA

Unemployment Compensation

- The City’s Financial Empowerment Centers (FEC) can help you; call 855-346-7455.


- Employer temporarily closes or goes out of business because of COVID-19
- Employer reduces your hours because of COVID-19
- You've been told not to work because your employer feels you might get or spread COVID-19
- You've been told to quarantine or self-isolate, or live/work in a county under government-recommended mitigation efforts



In addition to traditional unemployment compensation, the CARES Act authorizes three new types of pandemic unemployment insurance.

- Federal Pandemic Unemployment Compensation (FPUC): All unemployed workers will receive an extra $600 per week, on top of regular benefits, until July 31, 2020. No additional application is required. See the State’s FAQs.

- Pandemic Unemployment Assistance (PUA): Self-employed workers, gig workers, and independent contractors are covered under PUA and also eligible for FPUC. It also covers individuals seeking part-time employment, individuals lacking sufficient work history, and those who otherwise do not qualify for regular unemployment compensation or extended benefits. Individuals eligible for PUA must file separately. See the State’s FAQs.

- Pandemic Emergency Unemployment Compensation (PEUC): UC and PUA recipients may collect an additional 13 weeks of benefits if they are still unemployed after 26 weeks (for a total of 39 weeks of coverage).

Worker's Compensation


- You have been diagnosed with COVID-19 at your workplace
- There are more cases of COVID-19 in  your industry than in the public


SNAP/ Healthcare Coverage/ Cash Assistance/ LIHEAP

- Need federal, state or local benefits? Find out the benefits for which you might be eligible by calling BenePhilly at 844-848-4376.

- If you need financial counseling, call the city’s Financial Empowerment department at 855-346-7445.

Stimulus Check

- Form for Non-Filers: If you did not file taxes in 2019 or 2018, you must use this form in order to receive payment
- If you filed taxes in 2019 or 2018, you will receive payment automatically

 - Single filers who make less than $75,000 will receive the full amount
- Heads of household making less than $112,500
- Married couples making less than $150,000

Women, Infants, and Children (WIC) Nutrition Program

- Call 1-800-942-9467 to be connected to your local WIC office

CLS Benefits FAQs

Employment Opportunities

Essential Businesses Hiring in the Philadelphia Area

First Step Staffing Has Job Opportunities For Your Clients

Philadelphia Works Continues to Update Job Opportunities Board Daily

Free Career Readiness Soft Skills Pre-Apprenticeship Program

Free Industrial Maintenance Technician Pre-Apprenticeship Program


Individuals can access available job opportunities here. If you need assistance in applying, please email or call (833) 750-5627 and ask for a reentry specialist.

Free Pregnancy, Baby and Toddler Supports during COVID-19
Women, Infants, and Children (WIC) Nutrition Program
City Health Centers Operated by the Department of Public Health
- Accepts Medicare, Medicaid, HMO plans, and most other insurance.
- If you're uninsured, they will charge a small fee based on family size and income.
- Can also help you apply for affordable health insurance.
Domestic Violence

Domestic Violence Hotline


To File a Protection from Abuse Order Remotely 

- Email 


- Call the Domestic Violence Unit at 215-686-6311, ext. 19217

Legal Advice Related to Domestic Violence

Call the Women Against Abuse Legal Center at 215-686-7082. You’ll be directed to leave a message and safe number for an advocate to call you back

For Immigrant Survivors of Domestic Violence

Nationality Service Center at 215-893-8400, ext. 1532

Services Regarding Human Trafficking

- Call the Nationality Service Center at 215-893-8400, ext. 1575


- Salvation Army at 267-838-5866

Gun Violence

Community Crisis Intervention Program (CCIP)

Call 215-800-4611.

Healing Hurt People

- Phone support is available to direct victims, family members, and witnesses of shootings/violent incidents up to the age of 35

- Contact the Outreach Specialist Meredith Gill at 267-250-6988


EMIR Healing Center

- Offers virtual support to those impacted by homicide and violence.

- Provides support in the areas of education, advocacy (including victim services), and support (including grief counseling)

- Call 215-848-4068 or email for more information

Philadelphia CARES

Provides crisis support, referrals, and resources for families that have been impacted by homicide.

Call 267-303-5761 or email


Network of Neighbors Responding to Violence

Provides assistance to community members impacted by overwhelming stress by offering post-impact needs assessment.

Call 267-593-5482 or email

Migrant Services

 For services regarding immigration, call HIAS PA at 215-832-0900.


Municipal services are available to anyone regardless of citizenship status

Coronavirus testing is covered by Medical Assistance and CHIP, including in many cases for immigrants

Federal law further prohibits medical providers from sharing patient's citizenship status without the patient's consent 

Nonprofit Resources

City, Philadelphia Foundation and United Way Launch PHL Covid-19 Fund


Financial Resources for Community-Based Organizations