The Office of Community Empowerment and Opportunity provides financial empowerment services to the City of Philadelphia. In an effort to improve the effectiveness of our work, we are conducting a community needs assessment survey to better understand the barriers faced by returning citizens when attempting to access financial services, particularly deposit accounts. We will use the survey responses, along with responses from focus groups of service providers and returning citizens themselves, to design interventions to improve returning citizens’ access to safe and affordable financial services.
Here is the survey link. It should take less than five minutes to complete. We value your input and thank you for your time.