Job Level : Management
Level of Education : Masters Degree
Job Type : Full-Time/Regular
Date Updated : 06/06/2018
Years of Experience : 2 - 5 Years
Salary : 72,000
Job Description
Scope of Position • Provide on-site services at the Appletree Intake Center • Assess needs of individuals at the Center and develop appropriate resources and partnerships with community-based organizations to leverage a system of on-site support services • Support and supervise on-site staff from the PA CareerLink® Philadelphia system provide functional supervision to the on-site staff the City of Philadelphia’s Office of Community Empowerment and Opportunity and other agencies • Advocate for and coordinate services on behalf of individuals and their families • Offer linkage to the PA CareerLink® Philadelphia public workforce system • Create and maintain an environment that promotes opportunities for quality interaction and learning • Collaborate with the Cross-Center Services and Integrated Center teams at PA CareerLink® Philadelphia in service planning and data reporting
Essential Functions • Provide regular, formal supervision for on-site staff and functional supervision for other co-located agency staff • Champion the trauma-informed, culturally competent service delivery model • Schedule trainings on trauma-informed methodology and other topics for staff • Create a weekly schedule of services available on-site and ensure this schedule is shared via various platforms • Coordinate referral system with Office of Homeless Services • Represent the program at all required meetings • Use a strength-based, trauma informed approach to develop individualized plans to assist customers to address personal, financial, family, and behavioral health focused issues that affect their employability, can be done in individual or group settings • Utilize Goal 4 It assessment and goal setting framework • Coordinate and facilitate educational workshops from PA CareerLink® Philadelphia curriculum and other curriculum approved by Philadelphia Works • Facilitate group support sessions of customers experiencing similar issues; • Coordinate with PA CareerLink® staff to effectively serve the needs of job seekers, and provide information that will assist in the development of employment opportunities, on-the-job trainings, paid work experience, internships and transitional work. o Facilitate WIOA registration and EARN enrollment of individuals, when appropriate o Maintain an organized database of all customers and keep detailed documentation of all contact o Complete data entry in appropriate systems of record, as identified by Philadelphia Works o Facilitate connection of individuals with job opportunities o Manage participant retention services and follow through with planned activities to ensure positive outcomes and goals are met as required by contract. • Support the use of virtual tools and services available through PA CareerLink® Philadelphia • Identify the various agencies/departments where individual is receiving services, and provide coordination of services • Demonstrate trauma-informed service delivery at all times • Share information with appropriate staff and/or funding agencies
Experience and Skills
• Master’s Degree in Social Work, Counseling, or Clinical Psychology required; license preferred • 3-5 years of experience in providing case management, counseling, therapy, and other supportive services • 3-5 years of management or supervisory experience • 1-2 years of experience in providing services to vulnerable populations • Understanding of trauma-informed service delivery • A commitment to innovative service delivery, problem solving, and a strong ability to take initiative • Use language reflective of a commitment to diversity; demonstrate cultural competence • Ability to maintain flexibility as needs of contract or contractor requirements change • Knowledge of Microsoft Office • Must have notable experience in a team-oriented environment