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The Defender Association is hiring a Community Relations Manager

The Community Relations Manager is responsible for conceptualizing, developing and facilitating the implementation of projects related to commitment to community relations and being a valued neighbor in those communities that we serve. This position requires close coordination and communication with Executive Leadership, Defender Staff, clients and community organizations. In addition, this individual is required to work successfully with representatives from various communities, organizations and neighborhoods with respect to the diverse populations and cultures, served by the Defender Association. The Community Relations Manager serves as a liaison between the Defender Association and communities with serve with the goal of informing the practice of indigent defense from the lens of the community through extensive community engagement and strategic partnerships.


Education and Experience

  • Master’s Degree in related field, or an equivalent combination of relevant education, training, and expertise sufficient to perform the essential duties of the position.

  • Minimum of five years’ experience in community relations and organizing.

Skills and Requirements

  • Commitment to Defender Association’s mission with knowledge of the issues faced by the underserved in the community who need help with legal issues and knowledge of diverse communities who need guidance and assistance with criminal and youth justice.

  • Established and effective communicator; highly skilled in writing and speaking; ability to communicate Defender Association’s mission and interests to a broad audience; adept at crafting proposals, correspondence, and other kinds of materials.

  • Strong skills in community organizing and project management.

  • Demonstrated ability to work effectively with and quickly gain the respect and support of various constituencies, including clients and staff members, stakeholders, civic leaders and community partners.

  • Ability to strategize and be adept at planning, prioritizing, organizing, and following through; highly energetic and able to balance multiple competing priorities.

  • Ability to be responsible and accountable to the organization, colleagues, clients and community.

  • Proficient in Microsoft Word, Outlook, and Excel and accessing data and generating reports.

  • Ability to travel and work non-traditional hours

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This description reflects management’s assignment of essential functions. It does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.

Send cover letter and resume to: Nena Carter, Director of Recruitment and Development, Defender Association of Philadelphia, 1441 Sansom Street, Philadelphia, PA, 19102 via

Read more about the position here!

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