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Philadelphia FIGHT Hiring Reentry Program Support Specialist/Digital Literacy Instructor

Reentry Program Support Specialist/Digital Literacy Instructor

Job Description

  • Hours: M-F 9am to 5pm

  • Department: Institute for Community Justice

  • Supervisor: Reentry Center Manager

  • Full -Time, 40 hours per week

  • Non-exempt

Philadelphia FIGHT/Institute for Community Justice is seeking a Reentry Program Support Specialist/Digital Literacy Instructor with the experience to assist with the coordination, instruction and facilitation of ICJ's prevention-focused programs that empower, educate and support people impacted by Mass Incarceration. This individual will assist with planning and coordinating reentry programming for ICJ's Reentry Center, as well as provides support with the marketing, design and execution for its department's products, services and next generation cloud infrastructure. The individual liaises and provides support to ICJ to ensure the Computer Technology Lab is leading the field in quality of technology training and outcomes. Also, the individual will establish and monitor program standards and perform ongoing assessments of participant's technological needs, in addition to ensuring that technology training offerings and programs are consistent and high quality.

Digital Literacy Instruction

Tasks and Responsibilities

  • Teach classes and workshops through a cohort-based approach in computer and internet fundamentals, specific computer applications, and accessing and understanding how to use online information based on Philadelphia FIGHT's already developed curriculum.

  • Assist the Reentry Center Manager in the design, development, and implementation of additional computer training curricula and digital literacy classes based on the Instructor's expertise.

  • Provide one-on-one digital literacy support for participants.

  • Study and learn new software tools to be implemented in future classes.

Reentry Program Support

Tasks and Responsibilities

  • Assist Reentry Center Manager with planning and coordinating reentry programming for ICJ's Reentry Center.

  • Works in collaboration with the Reentry Center Manager to establish program goals and objectives that reflect department and agency priorities.

  • Coordinate with ICJ staff and with other FIGHT departments to establish and strengthen ICJ participant programming in a manner that reflects and identifies emerging participant needs.

  • Coordinate in conjunction with the Reentry Team and ICJ Staff, recruitment of participants from referral sources, including the Philadelphia Prison System, health care organizations, halfway houses, drug/alcohol treatment programs and other support organizations.

  • Assist Reentry Center Manager with team building

  • Assist with coordination with Outreach, Recruitment and Retention with Outreach Team and MOCHA Team Leads

  • Work in conjunction with empowerment session facilitators and guest speakers to support the production of materials for class.

  • Coordinate classroom logistics, including scheduling of guest speakers, ensuring availability of appropriate supplies, and other basic operations.

  • Coordinate Achievement Ceremonies for qualified program participants.

  • Support the Reentry Center operations as assigned, including performing assessments, supporting clerical activities and facilitating groups and activities (as needed).

  • Support agency wide outreach and community engagement strategies and activities.

  • Assist in the planning of the Beyond The Walls: Prison Health Care & Reentry Summit.

  • Other tasks as assigned



  • BA/BS or equivalent work experience

  • Experience teaching digital literacy classes and/or teaching low-income adult populations required.

  • Experience working with racially, economically, sexually, and gender-diverse populations as well as low-literacy populations is required

  • Expertise in open source graphic design tools


  • The ideal candidate will have excellent communication and interpersonal skills and will be energized working in a collaborative environment; they will be flexible, self-motivated, organized, able to work well under pressure

  • Demonstrated experience with group facilitation and curriculum development.

  • Skills working one on one with individuals to support their access to resources.

  • Familiarity with vulnerable populations

  • Sensitive to cultural, economic, gender, and sexual orientation differences.

  • Proficient in Microsoft Office - PowerPoint, Word and Excel

  • Strong digital literacy

  • Experience working with individuals that have been impacted by mass incarceration a plus

  • Microsoft Word Certification a major plus

FIGHT is an EEO, Affirmative Action, LGBTQ, and people living with HIV/AIDS and protected veterans institution.

To learn more and apply, click here.

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