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Advocate III – MOMobile Healthy Start Program

Program Summary

MCC’s MOMobile Healthy Start program is focused on reducing health problems that can affect mom and baby’s wellbeing such as infant mortality, low birth weight, perinatal depression and other health concerns.

Position Summary

Responsible for providing culturally sensitive health and parenting education and case management to pregnant and newly parenting women, including assessment, referral, follow-up, monitoring and needed supportive services

Essential Functions

  • Provides intensive case management, including assessment, referral, follow-up, and monitoring to moderate risk pregnant women, new parents, and their families through routine home, virtual, and office visits and regular phone contact. Services are provided during regular business hours as well as evenings and weekends as needed.

  • Supports clients in planning for their own health and social service needs by assisting clients in identifying goals.

  • Refers participants needing more intensive follow-up to appropriate agencies. Learns about and makes contact with community resources needed by clients.

  • Conducts health promotion activities by providing client education, disseminating educational literature, and distributing disease prevention materials including condoms.

  • Ensures timely scheduling of prenatal, postpartum, well child, and early intervention appointments.

  • Conducts community outreach activities to identify, recruit and enroll eligible clients.

  • Assists in organizing client meetings and other special events.

  • Facilitates (or co-facilitates) community health education programs.

  • Attends community meetings, health fairs, and represents MCC as requested.

  • Keeps accurate records of all contacts made and services provided to clients; follows up as necessary.

  • Effectively utilizes client management systems, tracking sheets, and other databases

  • Attends orientation and ongoing training sessions on maternal and child health, patient navigation, trauma and behavioral health, child development, parenting, child abuse, and other family health and well-being topics.

  • Meets with supervisor regularly to report on and discuss work.

  • Ensures confidentiality of client records, sharing pertinent information only with the client’s approval.

Knowledge, Skills, and Abilities

  • Understanding of MCC’s mission, goals, and objectives; ability to work independently with a high level of energy and contribute as part of a larger team.

  • Knowledge of the concepts and practices associated with community health issues, particularly with pregnant women, prenatal care, parenting and other services for mothers, young children, and their families.

  • Ability to travel in and around the Greater Philadelphia region to conduct home visits and community outreach.

  • Knowledge of and sensitivity to issues facing the community served.

  • Experience in client management procedures for determining eligibility, assessing needs, identifying resources, making referrals, following up, and documenting client interactions.

  • Strong interpersonal skills as demonstrated by compassionate, courteous, cordial, cooperative, and professional interaction with diverse groups of co-workers, community partners, clients, and members of the community.

  • Ability to operate a computer and use a variety of common software programs including Microsoft Office, Outlook, Microsoft Teams, spreadsheets, and customized databases.

  • Effective and accurate documentation of case notes and client data according to established client management documentation procedures.

  • Ability to organize tasks in an efficient manner and follow-up and follow-through with strong attention to detail.

Experience, Education, and Licensure

  • Bachelor’s degree in Social Work, Public Health, or related field required

  • 2+ years’ experience providing direct services in a community outreach setting preferred

  • Experience with community health issues; maternal and child health experience preferred

  • Commitment to mission of MCC and Healthy Start

  • Valid driver’s license

To apply, click here.

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