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Get Ready for Medical Assistance Renewals

Due to the end of a federal pandemic policy, Pennsylvania's Medical Assistance program, also known as Medicaid, is changing, potentially impacting more than 1 million Pennsylvanians. Anyone with Medical Assistance or Children's Health Insurance Program (CHIP) coverage must complete an annual renewal or they will lose their coverage.

Each person’s renewal date is unique to them, but renewals will be sent at some point from April 1, 2023, to March 31, 2024. No one will automatically lose their Medicaid or CHIP coverage without the opportunity to complete a renewal or update their case information. Help your family, friends, or community stay covered by renewing their benefits on time.

Pennsylvanians can find their renewal month by:

  • Logging into

  • Using the free myCOMPASS PA mobile app

  • Calling the statewide Customer Service Center at 1-877-395-8930 or 1-215-560-7226 for Philadelphia residents

Additionally, Philadelphia residents can contact a CEO BenePhilly Center for help with renewal. BenePhilly takes the hassle out of applying for public benefits by providing free one-on-one enrollment assistance for Medical Assistance, SNAP, LIHEAP, and more.

You and/or your organization can help by using your existing communications channels to get trusted messages to your community members and clients.

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