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Office of Reentry Partnerships Looking to Hire Director of the Neighborhood Resource Center

The Office of Reentry Partnerships and CJPS seek a dynamic and experienced leader to serve as the Director for the Neighborhood Resource Center (NRC) initiative. The NRC Director will be responsible for launching the first NRC site—and subsequent sites to constitute a citywide network—which requires complex collaboration between the City of Philadelphia, the First Judicial District of Pennsylvania and APPD, and many partner organizations and communities.

The NRC Director will lead a diverse team of direct and indirect reports, foster a culture of partnership and service delivery that is rooted in human dignity and safety, and manage many types of stakeholder relationships including sustained grassroots community engagement. As a senior member of the Office of Reentry Partnerships staff, the NRC Director will work closely with City colleagues, APPD, and key stakeholders to make this exciting new initiative successful.

To Apply: Interested candidates must submit a cover letter and resume.

Strong candidates will demonstrate that they possess excellent vision, strategy, management and leadership skills, as well as advanced abilities related to program design, operations, communications, and partnerships, and the capacity to build and use a data- and outcome- framework to define and evaluate impact and system change.

Finally, a successful candidate will be aligned with the Kenney Administration’s commitment to help all Philadelphians reach their potential, and take an asset-based approach to individuals, neighborhoods, and systems.

Essential Functions

Vision & Strategy

  • Develop proposals for and work closely with CJPS and ORP leadership and key partners such as APPD and the Criminal Justice Advisory Board (CJAB) to set the strategic direction of the Neighborhood Resource Centers initiative, including:

  • Successful implementation of first site;

  • Scaling and expansion to additional satellite and hub sites constituting a citywide NRC network.

  • Cultivate and maintain a culture of intellectual challenge, curiosity and collaboration, where government, community partners, people on probation and parole, and the surrounding neighborhood work together to address the needs of some of the City’s most vulnerable residents.

  • Inspire and communicate expectations for the potential of NRCs to transform supervision by meeting people where they are, lifting them up, and improving outcomes for individuals and communities.

  • Develop, direct, and manage research, planning, design, and implementation of various projects related to Neighborhood Resource Centers.

Management & Leadership

  • Lead day-to-day and overall project management, supervise and manage performance of the Neighborhood Resource Center staff team, solving problems as they arise, and making sure work moves forward.

  • Help to hire and onboard the Neighborhood Resource Center staff team leading up to the opening of the first NRC site.

  • Create a continuous professional development framework to ensure that the NRC staff team understands and has the practical knowledge needed to continue innovating and expanding our work while maintaining a positive and healthy work environment.

  • Assist in fundraising and development efforts to ensure the sustainability of the initiative.

Communications & Partnerships

  • Support a communications strategy that includes people on probation and parole, neighborhood residents, and local stakeholders in the design, launch and ongoing operations of Neighborhood Resource Centers.

  • Work closely with CJPS, ORP and APPD to represent Neighborhood Resource Centers at external meetings, public and community events, and in the media, and to share learning and best practices with diverse audiences.

  • Ensure NRCs operate in an atmosphere of true cooperation and collaboration, maximizing knowledge sharing and efficiency.

  • Act as liaison with APPD/ORP management, personnel and staff—sharing information and communicating regularly to increase staff awareness and engagement with new initiatives and priorities.

  • Maintain close trust- and results-based partnerships with key partners including: APPD, City departments, CJAB, grassroots organizations, service providers, advocates, and researchers.

  • Practice evidence-based methods to maintain fidelity to the NRC model through robust stakeholder engagement, staying informed of current related interdisciplinary research, and liaising with other cities, nonprofits and the media covering related policy and initiatives.

Program Design & Operations

  • Lead program design and implementation for NRC service delivery.

  • Manage complex daily NRC operations including contracted vendors, case management, peer navigation services, other community services, and facility management.

  • Track and maintain NRC budget.

  • Leverage emerging research to help advance programmatic goals and bring greater cohesion to NRCs—including, but not limited to: credible messengers/mentoring, community supervision, case management, public health, etc.

  • Develop, collect and report on metrics and quality-control measures to track both process and outcome measures for the NRC initiative, including, but not limited to, number of people receiving services, percentage of probation/parole completions and/or violations, etc.

  • Work with CJPS, ORP and APPD and the NRC staff team to develop—and continually improve —standardized project processes, data collection, tracking and reporting tools.

  • Initiate and renew data sharing agreements, where applicable, by receiving Institutional Review Board (IRB) approval through the Law Department or in partnership with academic institutions.

  • Sustain operational needs as it relates to supplies, equipment maintenance, etc.

Work Life Working hours are generally 37.5 hours per week. Our team is currently hybrid with both virtual and in-office days.



  • Master’s degree in Social Work, Public Administration, Public Policy, Criminal Justice, Public Health, or a related field. Relevant experience will be considered in lieu of a degree.

  • A minimum of 10 years of directly relevant work experience.

  • A minimum of 5 years of management experience.

  • Alignment with the vision of the Office of Reentry Partnerships and objectives of the City’s criminal justice reform, reentry and reinvestment efforts.

  • Knowledge of the criminal justice system and the reentry landscape in Philadelphia.


  • Experience in government or large organizations.

  • Prior experience successfully managing inter-departmental and/or cross-systems’ collaborations.

People who have been directly affected by the criminal justice system are encouraged to apply

To Apply: Interested candidates must submit a cover letter and resume.

Salary Range: $73,000 - $93,000

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