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Trainer and Partnerships Manager

ABOUT PLAYWORKS, At Playworks we believe in the power of play to bring out the best in every kid. We are changing the school climate by leveraging the power of safe, fun, and healthy play at school every day. We create a place for every kid on the playground to feel included, be active, and build valuable social and emotional skills by partnering with schools, districts, and after-school programs through services including digital engagement, on-site coaches, professional training for school staff who support play, and consultative partnerships.

ABOUT THE ROLE, as a Playworks Trainer and Partnerships Manager, you are directly responsible for providing professional development for adult learners on how to facilitate safe and healthy play. You will work primarily with external clients, helping foster relationships with and deliver trainings in our region to partners such as school districts, after school programs and community based organizations. Each training helps adults create a place where every kid belongs, has fun and is part of the game.

You will also be responsible for managing Playworks’ relationship with established training customers and developing and implementing a strategy to support their renewal with Playworks on an annual basis. Additionally, you will support the Partnerships Director in administrative components such as managing the Salesforce database and scheduling follow up meetings with partners.

As Pro Trainer (75%) specifically you will:

  • Provide trainings and consultation to teachers, school staff and admin, youth workers and clients outside of the youth development sphere within the areas of play, youth development, recess design, physical activity, group management, conflict resolution, youth leadership and program sustainability

  • Develop and maintain relationships with clients pre and post trainings, including visits to schools to provide recess observations, consultation, and collaborative action planning with school recess teams

  • Contribute to the development and continued quality improvement of Playworks curriculum, including developing training content and techniques

  • Support the creation of written materials and tools such as training packets, posters, conference programs, promotional materials and other educational and marketing resources

  • Provide feedback and support to other Playworks staff delivering trainings

  • Build strong relationships with key strategic partners to generate opportunities for future trainings, working closely with the Partner Experience Director and the Director of Field Sales to vet and approach partners for continued relationships

  • Build strong relationships with national and regional Playworks’ stakeholders, including national departments, Vice President of Field Operations and Program Directors, to increase impact nationally/regionally and provide high quality customer service to training clients

  • This position requires extensive travel to local (PA, DE, and NJ) and national training locations at an average of 45% of your time with some months being more during peak seasons

As Partnerships Manager (25%):

  • Serve as a liaison between Playworks and partners who have purchased Playworks services by representing Playworks at training, meetings, and consultative visits.

  • Support Partner Experience Director in managing sales contracts process and pipeline in Salesforce database.

  • In collaboration with the Partnerships Director, meet monthly and annual renewal targets while also creating campaigns focused on prospecting and developing a strong pipeline of new customers and nurturing relationships with existing customers.

  • Manage data collection for all Pro partners.

  • Coordinate with Program Director and Partnerships Director to ensure the successful delivery of quality of services and sustainable impact.

  • Support the management of existing school partnerships to ensure that the relationships and communication remains strong.

If you’re a good fit for this position, you already know most of what this job entails. However, to be sure we’re providing a complete picture, here are some details: Success in this position will require strong knowledge of youth development principles and practices, especially relating to social and emotional learning, play and inclusion.

  • You will be successful if you possess strong stage presence, public speaking skills and active listening skills

  • The strongest candidate will have the demonstrated ability to maintain professional relationships with external clients and represent the organization’s brand in a professional manner

  • Have consultative relationship skills that include active listening, synthesizing information and influencing decisions.

Required Skills & Experience

As Pro Trainer:

  • At least 2-3 years experience delivering training to adults

  • Strong and dynamic facilitation skills

  • Experience in development and delivery of trainings and curriculum

  • Excellent organizational and time management skills, with strong follow through and attention to details

  • You must have outstanding interpersonal, written and verbal communication skills -in addition to maintaining an open line of communication, you’ll demonstrate good phone and email etiquette and the ability to facilitate small and large group presentations.

  • Requires flexibility to readily adapt to a changing environment.

  • Comfort with a playful, exuberant and mildly irreverent workplace culture

  • Thrives in an environment characterized by growth, diversity and change

  • Able to work outside of normal business hours, including evenings and weekends

  • Requires extensive travel to local and national training locations at an average of 45% of your time with some months being more during peak seasons

  • Must have ongoing access to reliable transportation to and from local training sites.

As Regional Partnerships Manager:

  • Passionate commitment to Playworks’ mission and keen desire to contribute to social impact.

  • 2+ years sales experience preferably B2B

  • Eagerness to learn and represent a growing brand

  • Knowledge of Salesforce and Cirrus is preferred. Demonstrated proficiency managing contacts and pipeline in CRM is required.

  • Exceptional interpersonal skills that facilitate customer cultivation and negotiations.

  • Excellent relationship management, interpersonal, written and verbal communication skills

  • Experience collecting, analyzing and interpreting data

  • Experience with managing long term partnerships with a focus on excellent customer service.

To review the whole job posting and to apply, click here.

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